How to Fix QuickBooks Maintenance Release Error 15215

Whenever there is a maintenance release for the QuickBooks application, its users have to download it to ensure the smooth functioning of the application. However, while downloading the maintenance releases, the users sometimes face the quickbooks maintenance release error 15215. The error 15215 may also appear if the user tries to download payroll updates or update the QB application. You may get an  error message for the error code 15215 as:

“Problem Error 15215: QuickBooks could not verify the digital signature for the update file.”


If you are also struggling with the error code 15215, then follow the blog completely. It will guide you to fix the error and opt for the best solutions.


What are the primary reasons behind the quickbooks maintenance release error 15215?


QuickBooks application verifies the digital signature of all the files that it downloads to protect your system and its content. And whenever it is not able to verify the digital signature of any of the files, then it may flash the quickbooks maintenance release error 15215 server not responding error. The other reasons that may conflict with the application and cause the error include the following:


  • If the configuration of Internet Explorer on your system is not properly done, then you may face the error 15215.

  • If the digital signatures for the files downloaded during the update process do not get verified by the QuickBooks application, then the error may appear.

  • Or if the installation of the QuickBooks application is incomplete or inappropriate, then also the quickbooks maintenance release update error 15215 appears on the screen.

  • Your Windows might be infected with a virus or malware.

  • An incorrect or damaged setup of QuickBooks Desktop might also cause you to fix the error code 15215.


How To Fix QuickBooks Error 15215?


The following error code might appear because the QuickBooks Desktop application is not able to connect to the web server due to many reasons. So, here are the step-by-step instructions to resolve the error:


Method 1: Log in to the application as the system administrator

  • Make sure to close the QuickBooks Desktop application first.

  • Then, click right on the QB Desktop icon and choose the option that says Run as Administrator.

  • Next, you have to click Yes, if you receive a message saying, Do you want to allow this program to make changes to the computer? And then you are done.



Method 2: Put a Checkmark on the Use TLS 1.0 option in Settings


In this method, you have to make sure that in the Internet Options window of Internet Explorer, you have only TLS 1.0 as selected and not TLS 1.1 and TLS 1.2. The steps to do are as follows:

  • Close the QuickBooks application and open the Internet Explorer Browser.

  • Then, click on the Tools option followed by the Internet Options button and Advanced tab.

  • After that, click Advanced Settings and find the options for Use TLS 1.0, Use 1.1, and Use TLS 1.2. (Note that you will not find these options if you use an older version of Internet Explorer on the system.)

  • Here, you have to mark the box against the option Use TLS 1.0 and leave the rest unchecked.

  • Then, click OK and close the Internet Options window of Internet Explorer.

  • After that, restart your system and make the changes effective.

  • If you get the Available Updates window after you start your system again, download the updates.

To Conclude!!


Hopefully!! You will be able to resolve the quickbooks maintenance release error 15215 after following the given steps. We have tried to make the steps easy and simple for you. However, if you face any issues while resolving the error, do not hesitate to get connected with our Support Experts. Call Data Service Solutions at our Toll-free number +1-(855)-955-1942 .

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