How to Change Primary Admin in Quickbooks Online: Quick Steps

If you are a regular QuickBooks user, then you know that you need primary admin rights to perform certain functions in QuickBooks. And it is not possible to make any changes in QuickBooks without them. However, sometimes you have to change primary admin in quickbooks online due to certain reasons, and this is where you can get stuck.

But do not worry!! We have sorted it out for you. We have given you here a step-by-step guide to making changes to the primary admin account in QuickBooks. So, follow the article to know more about how in QuickBooks you can change primary admin.

What is a Primary Admin in QuickBooks?


Primary Admins in QuickBooks are the users who are responsible for assigning the application right to the other users and services to the Autodesk Account. The primary admin has the highest level of access permissions and handles the functional part of the whole QB application. Basically, whoever sets up the QuickBooks account for the organization becomes the master admin of the application.


How to Change Primary Admin in Quickbooks Online?


There are two particular ways in which you can change the QuickBooks Online Primary Admin. The first way is to assign the primary admin role to an existing company user, and the second is to assign the rights to a new company administrator user.


Way 1: Create A New Company Administrator User and Assign the Admin Right


  • First, sign in to your QuickBooks as a Company Administrator or Master Administrator.

  • Then, go to the Gear icon at the top section and select it. And click the Manage Users option.

  • Now click on the New option.

  • Then, go to the Company Administrator option, click it, and hit Next.

  • Now, you have to enter the name of the New user along with his email address and hit Next.

  • Now, complete the prompts and click the Finish button.

  • Next, log out of the QuickBooks application.

  • The person you have added as an admin will get an email after this. This will confirm him as the primary admin.

  • The new admin has to click on the link given in the mail. After that, he has to create a new user id and login to the account.

  • Then he has to reset his login credentials.

  • Now, the user has to log in again as Master Administrator.

  • Lastly, once done with it, log out of the QB online.


Read Also- How to Update QuickBooks Company File to Newer Version


Way 2: Add the Primary Admin Rights to an Existing Company User


  • Click on the Gear icon and head to the Manage Users option.

  • Now, you have to search for the user you want to make the Primary Admin. 

  • Next, go to the Action column and click on the Drop-down Arrow next to it.

  • Next, click on the Make Master Admin option.

  • Now, once again, click on the Make Master Admin option to confirm your action.

  • After that, log out of your QuickBooks Online.

  • The users you have made the master admin must have received a confirmation email. Ask them to click on the link and accept the invitation.

  • Then ask them to log in with their old credentials.


Read Also- How to solve QuickBooks export to excel not working Issue


To Conclude!!


We hope that the above-mentioned article might have addressed all your concerns about changing Primary Admin in Quickbooks online. In case you still have any further doubts, then you can connect with our QuickBooks Support Experts and clear all your concerns. Give us call at +1-(855)-955-1942to  connect.

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